YouTube needed guidance for the defaults in an inclusive AI image generator. We conducted six ninety-minute interviews and cultural immersions in Lagos, Jakarta, and Mumbai, covering perspectives from the USA, Brazil, Japan, Nigeria, Indonesia, and India. Participants in every market rejected homogeneous, white-centric defaults. The study produced five forces that affect representation and guidance across four representation dimensions.
Role
Director of Design, THEFT Studio
Scope
Cross-cultural IDI study
Years
2024
countries covered
6
01 / Stage setting
Responsible AI image generation study
YouTube needed guidance for the defaults in an inclusive AI image generator. We conducted six ninety-minute interviews and cultural immersions in Lagos, Jakarta, and Mumbai, covering perspectives from the USA, Brazil, Japan, Nigeria, Indonesia, and India. Participants in every market rejected homogeneous, white-centric defaults. The study produced five forces that affect representation and guidance across four representation dimensions.
02 / Problem
Cross-cultural depth research on inclusive AI image generation principles
YouTube needed guidance for the defaults in an inclusive AI image generator. We conducted six ninety-minute interviews and cultural immersions in Lagos, Jakarta, and Mumbai, covering perspectives from the USA, Brazil, Japan, Nigeria, Indonesia, and India. Participants in every market rejected homogeneous, white-centric defaults. The study produced five forces that affect representation and guidance across four representation dimensions.
03 / My role
Director of Design, THEFT Studio
Principles for inclusive AI image generation
04 / Direction
Homogeneous defaults are rejected across every market studied
Across all six markets, participants rejected AI imagery that defaulted to a single majority look. The reaction held from the USA to Lagos, Jakarta, and Mumbai, and across race, gender, and body dimensions.
05 / Impact
Five forces gave the team a way to question image-generation defaults across six markets.
The team could now review a default across race and ethnicity, gender, attire, and other characteristics before the model generated an image. Inclusion became a product decision, not a filter applied afterward.
Case study details
Methodology
Phase 01
weight 2
Framing
Scoped the six markets, recruited US-based participants with representative backgrounds, and defined a cross-cultural discussion guide grounded in representation rather than raw accuracy.
Phase 02
weight 3
Depth interviews
Six ninety-minute IDIs exploring how participants evaluate AI-generated imagery for representation across race and ethnicity, gender, attire, and other characteristics.
Phase 03
weight 3
Cultural immersions
In-country fieldwork in Lagos, Jakarta, and Mumbai to ground the US-based IDIs in local visual culture, attire norms, demographic nuance, and daily life.
Phase 04
weight 2
Synthesis
Translated the findings into five forces that affect representation and a set of principles across four representation dimensions.
Findings / 5
01
Homogeneous defaults are rejected across every market studied
Across all six markets, participants rejected AI imagery that defaulted to a single majority look. The reaction held from the USA to Lagos, Jakarta, and Mumbai, and across race, gender, and body dimensions.
02
Balanced local-population representation is the baseline
Participants expected AI imagery to reflect balanced local-population representation rather than over-indexing on a global majority. The baseline is locality-aware, not universally uniform.
03
Attire, age, and body diversity matter as much as race
Race and ethnicity are the most visible axis, but attire, age, body, and ability carried nearly equal weight in whether an image read as genuinely representative.
04
Representation changes with place and time
Five forces shaped the result: Compounding Complexity, Shifting Demographics, Ideals vs Reality, Visual Representation, and AI and Inclusion. Together they showed why a fixed representation specification would fail.
05
AI inherits the training set; design choices inherit the AI
Participants understood that AI inherits biases from its training data. They expected product teams to treat generation defaults as a design decision carrying responsibility downstream, not as a technical output.
Structure / 1
01
Study spec · cross-cultural IDI study
Method, coverage, and output shape as delivered.
datasheet
YTB.STUDY.01
Responsible AI study
Method
IDIs + cultural immersions
Participants
6 US-based · 90 min each
Countries
USA · Brazil · Japan · Nigeria · Indonesia · India
Immersions
Lagos · Jakarta · Mumbai
Output · 01
Five-force representation framework
Output · 02
Principles across four dimensions
Homogeneous defaults were rejected across every market. Balanced local-population representation became the baseline expectation for inclusive AI image generation.
Deliverables / 5
Cross-cultural depth-interview readout
Five-force representation framework
High-level principles across race / ethnicity, gender, attire, and other characteristics
Cultural-immersion field notes from Lagos, Jakarta, and Mumbai
Implications deck for responsible AI product teams
Outcome
Five forces gave the team a way to question image-generation defaults across six markets.
The team could now review a default across race and ethnicity, gender, attire, and other characteristics before the model generated an image. Inclusion became a product decision, not a filter applied afterward.